Terms of Service

PEAK Transcription (PEAK, "we", "us", "our") provides transcription services through its websites subject to the following Terms of Service . User Registration: You will be required to register with PEAK in order to access and use the service. If you choose to register for the service you agree to provide and maintain true, accurate, current and complete information about yourself as prompted by the service's registration form. User ID and Password Security: You are responsible for maintaining the confidentiality of your password and account are fully responsible for any and all activities that occur under that account. You agree to immediately notify PEAK of any unauthorized use of your password or account or any other breach of security. PEAK will not be liable for any loss or damage arising from your failure to comply with this section.

General Use and Storage: PEAK will not store documents, data or other files for any specified length of time. PEAK has no responsibility or liability for the deletion or failure to store any documents or materials uploaded by the service. PEAK reserves the right to terminate accounts that are inactive for an extended period of time.

Acceptable Content: You shall not upload, transmit or reproduce information or materials which are protected by a copyright or infringe any intellectual property or other proprietary rights or any party or that you do not have the right to upload under any law or contractual or fiduciary relationship. You shall not upload any content that creates a security risk or privacy risk to any person. You agree to not upload any content that is unlawful, harmful, threatening, abusive, harassing, excessively violent defamatory, vulgar, pornographic or obscene, invasive of another's privacy.

Fees: To use the services you will be required to make one or more payments and may be asked to provide PEAK credit card information or other payment information. You agree to pay PEAK the amount that is specified in the service in accordance with the terms therein and this Terms of Service. In most cases, payment is due prior to receiving the finished transcription product. If you wish to become a monthly billed client, arrangements must be made in advance with PEAK support staff under which circumstance, an invoice will be sent monthly and payment must be received in full no later than 15 days after the mailing date of the invoice or services may be suspended. Unpaid invoices are subject to a finance charge of 1.5% per month on any outstanding balance plus all expenses of collection.

Notice for International Use: Recognizing the global nature of the internet, you agree to comply with all local rules and laws regarding your use of the service, including as it concerns online conduct and acceptable content.

Confidentiality: Any documents, files or information that you provide to PEAK for the purpose of providing the services will be considered your confidential information. PEAK will use your confidential information solely for the purposes of providing the services. All PEAK freelancers/employees adhere to strict Non-Disclosure Agreements and PEAK has a no-tolerance policy on any act that is found to be breach of our Non-Disclosure Agreement and immediate action will be taken should PEAK become aware of a breach in confidentiality. PEAK will not, without your prior consent, disclose to any third party (other than to our employees/freelancers) your confidential information. In the event that PEAK is required by law to make any disclosure of your confidential information, by subpoena, judicial or administrative order or otherwise, PEAK will use reasonable effort to give you notice of such requirement and will permit you to intervene in any relevant proceedings to protect your interests in your confidential information.

PEAK TRANSCRIPTION RESERVES THE RIGHT, AT OUR SOLE DISCRETION, TO CHANGE OR MODIFY PORTIONS OF THESE TERMS OF SERVICE AT ANY TIME. SUCH MODIFICATION SHALL BE EFFECTIVE IMMEDIATELY UPON EITHER POSTING OF THE MODIFIED TERMS OF SERVICE ON THIS WEBSITE OR NOTIFYING YOU. YOUR CONTINUED USE OF THE SERVICE AFTER THE DATE ANY SUCH CHANGES ARE POSTED CONSTITUTES YOUR ACCEPTANCE OF THE NEW TERMS OF SERVICE. IF YOU DO NOT AGREE TO ABIDE BY THESE TERMS OF SERVICE, DO NOT USE OR ACCESS THE SERVICE.